unit logo
  1. Home
  2. Knowledge Base
  3. Bursar
  4. Current and Former Students
  5. Student Financial Aid Information
  6. Loans


Federal Direct and PLUS Loans

Federal Direct and PLUS Loans are serviced by various companies on behalf of the U.S. Department of Education.

  • To access specific loan(s) information online, visit the StudentAid.gov or the National Student Loan Data System (NSLDS) website
  • NSLDS Student Access provides a centralized, integrated view of Federal Title IV loans and grant data

University of Florida Student Loans

The billing and servicing of University of Florida student loans (excluding the Federal Direct student loans described above) are administered by Heartland ECSI. Heartland ECSI is a billing servicer for the University, not a collection agency.

Loans serviced by Heartland ECSI are as follows:

Statements and Payments

  • Heartland ECSI will send monthly statements to loan borrowers
  • If the borrower has any questions regarding these statements, please contact Heartland ECSI directly at 1-888-549-3274 or visit the Heartland ECSI website
  • Payment Address:
    Heartland ECSI
    181 Montour Run Road
    Coraopolis, PA  15108-9408
  • When the borrower makes a payment by check or money order, please include the student’s UFID on the payment and make it payable to Heartland ECSI.

Last Reviewed

07/31/2021: reviewed content



National Student Loan Data System

Private Federal Health Profession Loans

Private Institutional Loans

Heartland ECSI website


Collection Department: (352) 392-0766

Heartland ECSI: 1-888-549-3274

Ask Bursar Help

Still have a question?

View our FAQs