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Credit Card Equipment

Directive Statement

Merchant Services is the sole source for UF departments and units to acquire payment card processing devices and implementations.  Departments are prohibited from purchasing processing equipment without explicit written permission from Merchant Services.

Reason for Directive

Credit card processing equipment needs to be compliant with all requirements of the Payment Card Industry Security Standards Council, as well as any other applicable rules and policies in order to minimize potential risk to the University of Florida.

Who Must Comply?

All University departments whose personnel store, process or transmit cardholder information. This also applies to units that outsource the processing of payment card information to third party vendors.


Departments are required to contact Merchant Services for a needs analysis to determine the most beneficial implementation. This includes the review of  currently available terminals and pricing.

If a department would like to offer customers a way to make online credit card payments (e-Commerce), please view Accepting Credit Card Payments via e-Commerce.

Terminal Troubleshooting

For technical, hardware and troubleshooting support concerning PAX terminals contact:


(800) 675-6573

Be prepared to provide your merchant number and validate your location address.

Last Reviewed

Last reviewed on 03/20/2024


TRM125 – Payment Card Security Awareness Training


Banking & Merchant Services: (352) 392-9057


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