Credit Card Equipment
Merchant Services is the sole source for UF departments and units to acquire payment card processing devices and implementations. Departments are prohibited from purchasing processing equipment without explicit written permission from Merchant Services.
Reason for Directive
Credit card processing equipment needs to be compliant with all requirements of the Payment Card Industry Security Standards Council, as well as any other applicable rules and policies in order to minimize potential risk to the University of Florida.
Who Must Comply?
All University departments whose personnel store, process or transmit cardholder information. This also applies to units that outsource the processing of payment card information to third party vendors.
Departments are required to contact Merch for a needs analysis to determine the most beneficial implementation. This includes the review of currently available terminals and pricing.
If a department would like to offer customers a way to make online credit card payments (eCommerce), please view Accepting Credit Card Payments via eCommerce.
All phone lines which are connected to credit card machines must have their voicemail turned off. No voice recordings are allowed on phone lines connected to credit card machines.
For technical, hardware and troubleshooting support concerning PAX terminals contact:
Be prepared to provide your merchant number and validate your location address.
07/31/2021: reviewed content
The preferred e-Commerce implementation is through the University web payment gateway (IPAY), together with CASHNet’s eMarket storefront or checkout. The department is responsible for developing an interface to the IPAY gateway based on standards specified by the UFIT liaison of the E-Commerce Committee. Any exception to this practice must be approved by the University Controller’s Office
TRM125 – Payment Card Security Awareness Training
Banking & Merchant Services: (352) 392-9057