Federal Direct and PLUS Loans

Federal Direct and PLUS Loans are serviced by various companies on behalf of the U.S. Department of Education.  To access your specific loan(s) information online, visit the or the National Student Loan Data System (NSLDS) website.  NSLDS Student Access provides a centralized, integrated view of Federal Title IV loans and grant data.

University of Florida Student Loans

The billing and servicing of your University of Florida student loan(s) are administered by Heartland ECSI. Loans serviced by Heartland ECSI are as follows:

Heartland ECSI is a billing servicer for the University, not a collection agency. Heartland ECSI will send monthly statements to loan borrowers. If you have any questions regarding your statements, please contact Heartland ECSI directly at 1-888-549-3274 or visit the Heartland ECSI website.

Payment Address

Heartland ECSI
181 Montour Run Road
Coraopolis, PA  15108-9408

When you make a payment by check or money order, please include your UFID on the payment and make it payable to Heartland ECSI.


If you have questions about your loan(s), you may contact our Collection Department at (352) 392-0766 or through Ask Bursar Help. We are here to help you.